Wednesday, October 17th, 2007

Relationships are Key

You may be in a technology business, but it's people that are going to drive your success. Join Flip Brown of Business Culture Consultants, a local corporate communication and culture expert, in an interactive discussion with the following objectives:

• Share communication techniques that create strong customer relationships.
• Find out what's really important to the other person.
• Build a more effective team within your company.
• Discover how to get other people to provide the results you are looking for.
• Create a company culture that attracts and retains talented people who are energized to make your company grow.

Participants are asked to bring examples and scenarios (names changed) so that we can use some real-life situations. It will be lively and fun!

Bios

Flip Brown is the Owner of Business Culture Consultants, a Burlington based consulting, facilitation, training, and coaching firm. He has a Masters Degree in Counseling Psychology.

Flip has held previous positions as a product manager and technical representative in the ski and snowboard industry, as well as sales associate, craftsperson, author, and non-profit program director.

He has been an Adjunct Faculty Member at Antioch New England Graduate School and Champlain College, and holds licensure by the State of Vermont as a Licensed Psychologist-Master. His articles have appeared in the Burlington Free Press, the Rutland Herald, Vermont Business Magazine, Business People Vermont, the Champlain Business Journal, and Seven Days.

Flip specializes in workplace interaction consulting, relational skills training, customer service enhancement, cultural assessments of departments, structural improvement of meetings, staff meeting or management retreat facilitation, and executive coaching.